A business VoIP that works reliably 24/7/365 does not rely only on your VoIP service provider. The capacity of your business location to enable these calls also matter. One of the considerations is your network service provider. What kind of internet service should you get now that data traffic is sure to increase? What’s enough? What will limit how you make the most of VoIP?
Know Your Network Options
For residences and small- to medium-scale businesses, the three feasible options are: fiber, cable and DSL
Of these, the most basic is DSL. DSL runs on top of your traditional phone line. Through a modem, you can talk on the phone and get online at the same time. Cable is similar but, instead of connecting to the net through your phone, your network connections run on top of your cable television. For many, this can mean faster and more reliable connections.
The most expensive option is fiber. The cables used in fiber connections is made of thin glass fibers. This allows data to travel fast. Speed is not compromised even over great distances.
Arguably, all these can facilitate good quality digital communications. You need to choose based on your needs, your projected business growth, and budget.
Some of the aspects to consider is your expected call traffic, speed requirements, and feature requirements. These determine how much network bandwidth allotment, service dedication and reliability.
Network Connection Speed
One of the key qualities of network connections that work best with VoIP is speed. This is also probably what you’d look for first in choosing a service provider – that’s a good idea. However, also consider your needs, both current and projected.
Fiber is, of course, the fastest. It is also the most expensive. So, think about it. Do you actually need to get fiber cable connections when you only have, say, less than 20 people working for you now and don’t see this changing dramatically in five years? Fiber optic service provides connection speed of at least 10 Mbit/s. This can reach up to 10 Gbit/s. This speed you can rely on consistently as fiber internet is dedicated service that you don’t share with other users.
At the other end of the spectrum is DSL. It is the slowest of your business connectivity options at only 256 Kbit/s to 100 Mbit/s.
Cable is the middle-of-the-road business network connection option. Its speed averages at 20 Mbit/s to 100 Mbit/s, which may do for small businesses. The downside is that cable access is shared. Heavy usage within your location can compromise your net and VoIP connection speed.
Remember that your choice of service, based on speed, is crucial. VoIP eats up a lot of bandwidth. It is important to have a clear idea about your bandwidth requirements when it comes your internet and digital communications.
Apart from speed, service reliability is also a major factor in making VoIP work for you. Your internet service has to be up and running 99% of the time. And, merely “running” shouldn’t be the status quo. Your network connections should be above average, if not the best, when it comes to providing you with consistently powerful connections. How else can you be available through your VoIP phone 24/7 if your internet falters?
Of course, of all possibilities, fiber optics is your most reliable option. The infrastructure behind the technology is robust and powerful. It is also dedicated so, no matter the situation in the next office, you will be able experience fast internet and VoIP.
DSL is also dedicated service. So, you shouldn’t worry about lagging connections if there are a lot more online users within your area. Cable is faster than DSL but it can experience latency in the midst of heavy user traffic.
Lastly, cost should factor into your decision-making. Your fees aren’t one-time. These are monthly, quarterly or yearly obligations that rise and faal, depending on the terms of your service.
DSL is the cheapest, expectedly. Fee is around $20 a month. Cable is slightly higher and can reach up to $100 per month. The highest is fiber, with monthly fees that start at $350.
Again, cost shouldn’t be the be-all in your decision. In the case of may medium-scale businesses, investing in fiber optics connection becomes worth it in the long run.
The only requirement is that you look at your numbers before signing anything. Add up your initial expenditures as well as your projected monthly spending. Take into consideration that your needs will increase as your number of users. If you opt for cloud VoIP, you only have your monthly service agreement to think about. You can easily add or deduct users and features. It’s a different deal for businesses that opt for on-premise VoIP. Their initial expenditure is expectedly much higher. And, it becomes very important to plan ahead into the next three to five years.
Another important part of your business VoIP set-up is your VoIP monitoring. This is something that should be in place from the get-go. Even for start-ups, it is important to secure the performance of you digital phone systems.
The first step here is to monitor your phone service. Any dip in performance and voice quality not only disrupts your day-to-day operations. Uneven service performance may tell of bigger issues with your network and VoIP service. It’s not just finding cases of latency and such. It is also staying on top of your network and VoIP, and making sure that there are no malicious entities hacking into your system.
VoIP Spear is one of the best global VoIP monitoring and call testing companies. They provide third-party VoIP performance monitoring service, guaranteeing hassle-free implementation of their powerful and reliable monitoring services.
Through persistent and consistent testing, you get a clear picture on your VoIP and network, 24/7/365. This way, you can pinpoint problem areas, as well as times when there are persistent issues with your service.
Through monitoring, you can ensure consistently reliable network and phone service – one that works as hard as you do.